Don Graff Automotive creates a customized solution drawn from careful analysis of your needs. We build a comprehensive plan for implementation, and assist in the execution. Whether you have a low-performing Service department,BDC or Internet Sales team, or you need the extra boost of experience to help get you into the Internet market most effectively, Don Graff Automotive has a solution to fit your needs and b
udget. Among the results we strive for are:
- Reducing your advertising costs and increasing the ROI
- Increased unit and higher gross sales from Internet buyers
- Increasd employee performance and dealer profits
- Accurate organization and prioritization of Internet businees for the dealership
- Sharp Improvement in appointment setting,
- show ratios and buyer commitment
- Improved communication with Internet Service Customers
We offer intensive Onsite consulting and training with a Don Graff Automotive Certified Trainer, for your Sales, Internet Sales Department, Business Development Center and fixed operations. Our training covers essential job functions of the e-Business departments such as:
- Internet sales and sales management
- Telephone sales (incoming & outgoing)
- ILM/CRM usage and data management
- Cultivating service, parts and finance department revenue growth